Amy Dixon is passionate about becoming a hospice nurse, but finds she can't fully understand what the families she works with are going through--until one day.

Amy Dixon is a registered nurse with over sixteen years of experience in critical care, home care, hospice, and telehealth/teletriage. She is currently a Clinical Manager in a tele-triage department for a large non-profit home care agency in New York City providing education and after-hours clinical support to patients or caregivers, in all aspects of care via electronic health care coordination. Amy has also studied improv comedy and storytelling at Second City, The PIT, and The Upright Citizens Brigade, and narrative writing in nursing at the Center for Health Media and Policy at Hunter College. As a holistic board-certified nurse, Amy is currently exploring ways to integrate creativity, storytelling, narrative writing in nursing and healthcare. Her blog is at www.creativern.com

This story originally aired on March 3, 2014.